EE Contact Number – 0800 079 8586

Call EE on their mobile phone support number 0800 079 0103 for free to contact a customer service representative with any enquiries about your contract with the company.

 

About EE

EE is a mobile network provider that is based in the United Kingdom, where it delivers phone services and broadband connections to over 30 million customers. EE is in fact the largest provider of 4G data connections in Europe, offering a popular 4GEE Internet service with its many tariff deals. The mobile phone network was established in 2010 following a well-documented merger of the T-Mobile and Orange companies.

 

EE Mobile Phone Enquiries – 0800 079 0103

Call EE on their freephone mobile phone enquiries telephone number 0800 079 0103 so you can contact a customer service advisor about your tariff if you are unable to simply dial 150 from your handset. For instance callers who would like to query a recent bill should do so on this number before discussing whether they are entitled to any repayments if they have been overcharged. The EE customer service representative can also assist with general day-to-day activities for callers who would like to know how many minutes they have remaining in their monthly allowance or even purchase additionally data for roaming.

You should also contact an EE representative on the mobile phone enquiries number to discuss how to upgrade your handset to a newer model if you are approaching the end of your contract. The representative will be able to detail the best deals for customers such as the cost of an unlimited minutes package on a variety of mobile handsets. Furthermore, if you would like to keep your current mobile number when upgrading your phone then you can ask for your IMEI number to do so. New customers should also contact EE to query the range of IPhone and Android devices that are available when taking out a contract, but may have to pay an upfront charge on top of the cost of a SIM tariff for the latest models. Alternatively, you should call EE to break your contract if you are unhappy with the mobile phone services provided while also registering a formal complaint. However you may be charged an additional cancellation fee to leave your tariff early.

 

EE Broadband Enquiries – 0800 079 8586

Call EE UK’s broadband enquiries helpline on their freephone contact number 0800 079 8586 to discuss the Internet services available. New customers may wish to discuss the current deals available before asking about the rate of unlimited Internet or even a fibre optic broadband service on top of the cost of line rental. Alternatively, if you are an existing EE broadband customer who would like to pay a late bill or set up a new monthly direct debit then you should contact the customer service representative on the above number. Callers can also receive technical support if they are having difficulty accessing their broadband services such as if there is a problem with your rooter box. However callers should also enquire about what to do if their Internet connection is down due to a connectivity issue in the local area.

 

Call Costs and Opening Hours

Both the EE mobile phone customer service and broadband helpline operate using a freephone 0800 number meaning that your call will always be completely free of charge from either a UK mobile or landline telephone. Furthermore, all lines in the UK EE call centre have the same opening hours of 8am-10pm Monday to Friday and 8am-8pm on weekends.

 

Key EE Contact Numbers

EE Department UK Contact Number Opening Hours
Calls from an EE Mobile 150 8am-10pm Monday to Friday, 8am-8pm on weekends
Mobile Phone Enquires 0800 079 0103 8am-10pm Monday to Friday, 8am-8pm on weekends
EE Broadband Customers from an EE Landline 0800 079 8586 8am-10pm Monday to Friday, 8am-8pm on weekends
4GEE Mobile Wi-Fi Customers from an EE Landline 07953 966 502 8am-10pm Monday to Friday, 8am-8pm on weekends

 

Other Ways to Contact EE

 

EE Online Community Page

You may prefer to contact EE outside the call centre’s opening hours and can even get in touch on a 24 hour basis if you submit your mobile phone enquiry on the EE Online Community Support Page.

 

EE Store Finder

If you would like to make an enquiry in person then you can find the address and contact details of your nearest EE branch once you have submitted your postcode on the Online Store Finder.