Moonpig Contact Number: 0345 4500 100

Call Moonpig on the company’s customer service telephone number 0345 4500 100 to contact an advisor regarding the expected delivery time of a recent order made or for to ask for the list of gifts that you can send with your personalized greeting card.‬‬

 

About Moonpig UK

Moonpig is a UK-based company that has its headquarters in London and which sells customizable greeting cards along with gifts on their popular online store. Moonpig began operations in 2000 and has since become a huge presence in the United Kingdom’s greeting card industry with sales that comprised over 90% of the online market in 2007.

 

Moonpig Customer Services – 0345 4500 100

Phone Moonpig on their main UK customer service number 0345 4500 100 to check the status of an order or to enquire about the estimated delivery times after making a purchase from the online store. Callers may also wish to discuss how to change an order if they have made a mistake when personalising their greeting card. You may even wish to call for technical support if you are having difficulty designing a card online as the representative will be able to offer assistance whether you need to upload a jpeg image for a photocard or even if the log in page keeps coming up blank. Callers can also enquire about how to apply any promotional codes in order to receive a discount on their Moonpig order but will not be able to keep the deal in place if they choose to save the card for a later date.

 

Head Office – 020 7803 0390

Call Moonpig on the contact number of their London Head Office 020 7803 0390 if you wish to make a complaint following your experience as a customer of the company. For instance callers should get in touch if there has been a mistake with their order or if there has been a delay in the delivery to the extent that it had arrived too late for its occasion. You should also file a complaint if you have purchased a birthday or anniversary gift that has been damaged upon delivery, whether it is as a bouquet of flowers or box of chocolates. Moreover callers can discuss the Moonpig returns policy so that they can claim a refund or request redelivery at their home address.

 

Call Costs and Opening Hours

Moonpig’s customer service helpline uses a 03 contact number that charges the same standard per-minute rate as any local call made from a UK mobile or landline telephone. However you may be able to contact the online card shop for free if you are using any inclusive free minutes that have been offered by your telephone’s service provider.

Furthermore Moonpig is only available to be contacted during the typical working week as it operates its helpline during the opening hours of 8.30am-9pm Monday to Friday meaning that you won’t be able to get in touch on weekends.

 

Useful Moonpig Contact Numbers

Moonpig Department UK Contact Number Opening Hours
Moonpig Customer Service 0345 4500 100 8.30am-9pm Monday to Friday
Head Office 020 7803 0390 8.30am-9pm Monday to Friday

 

Email Customer Services

If you are unavailable to call Moonpig during their opening hours then you may prefer to send an email enquiry about the greeting cards that they offer: help@moonpig.com.