New Look Contact Number: 0344 499 6690

You can phone the New Look customer service contact number 0344 499 6690 for information about an ongoing clearance sale or to ask how to redeem a discount code against an online purchase .

Customer Services – 0344 499 6690

Call the New Look customer service department by dialling the following contact number 0344 499 6690 so you can receive over-the-phone support about a purchase made on their online stores. For instance, customers should get in touch to report any problems with their order, from the point of purchase to its delivery. If a clothing order is currently out for delivery then you can ask a customer service representative for tracking updates so that you can ensure to be home when it arrives. Alternatively, you should dial the above number to register a formal complaint if you are unhappy with a product sold by the fashion retailer. By the same token, you may wish to use this opportunity to enquire about the New Look returns policy. Notably, customers who are unhappy with the quality of a New Look garment can ask how to download a returns label to send an online purchase to a collection. However, if you would like to exchange an item for a different size then you are advised to ask for the contact details and location of your nearest New Look store to do so in-branch.


Call Costs and Contact Hours

Phone numbers with the a local rate area code will charge the same per-minute rate as any geographic call made from a UK landline or mobile phone. However, you may be able to contact New Look for free if you have a landline deal with free calls to local numbers or if your mobile tariff comes with inclusive free minutes. The New Look call centre is available to be contacted during the opening hours of 8am-8pm Monday to Saturday and 10am-6pm on Sundays.


Store Card Enquiries – 0371 781 3051

You can also phone the New Look number 0371 781 3051 for store card enquiries to discuss your balance or repayments. Callers to the business rate number can also ask whether they are able to extend their their credit limit under the ‘Buy Now, Pay Later’ scheme.


New Look phone Numbers

New Look Department UK Telephone Number GMT Contact Hours
UK Customer Services 0344 499 6690 8am-8pm Monday to Saturday, 10am-6pm Sundays
Store Card Enquiries 0371 781 3051 8:30am-9pm Monday to Friday, 8:30am-8:30pm Saturdays, 10am-1pm Sundays


Write to New Look Customer Services

If you have been unable to contact New Look customer services via telephone call, then you may wish to make any enquiries or complaints in writing, and you can do so when sending your letters to the full postal address of their UK customer service centre:

New Look Customer Services,
New Look Retailers Ltd,
Mercery Road,
DT3 5HJ,
United Kingdom