Contact Specsavers on their Head Office telephone number 0115 933 0500 to report a problem with their glasses and contact lenses or to register a formal complaint regarding your experience in store or during an eye test.
Specsavers Phone Number – 0115 933 0500
You can contact Specsavers by calling their Head Office on the following phone number 0115 933 0500 to report a problem with their products or to register a complaint. For instance, you may have had a problem with their prescription glasses or contact lenses that you have been unable to resolve in your nearest branch. Furthermore, you may wish to register a complaint if you have made an online order or if your repeat prescription has not arrived by its expected delivery date. You also wish to call the Specsavers Head Office to report a problem with a direct debit, or if a payment has been taken after you have cancelled a disposable contact lenses order. You should also call Specsavers to register a complaint if you have received a deficient product or if a representative from one of their opticians has provided poor customer service, whether in a sales facility or during an eye test.
UK Call Costs
Contact numbers that are prefixed with a local area code will cost the same per-minute rate as any other geographic call made from a UK landline or mobile phone. However, the Specsavers Head Office may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff is bundled with inclusive minutes.
Write to the Head Office Address
If you have been unable to contact Specsavers over the phone or would simply like to elevate a complaint by making it in written format then you can send your correspondence to their Head Office address as below:
Specsavers Optical Group,