TV Licensing Contact Number: 0300 790 6071

Phone the UK line for TV Licensing on their local-rate customer service number 0300 790 6071 so that you can contact an advisor about your licence payment or to report a change of address so that you can retain your television service in your new home.


What is a TV Licence

Every UK household that watches live television is required to purchase an annual TV licence. This is because a UK television licence serves as an official record of payment to verify your entitlement to watch such broadcasts within the country. Therefore, any households that watch television without a license are subject to investigation by the UK Government.


TV Licensing Customer Services – 0300 790 6071

Phone TV Licensing on their UK-wide customer service contact number 0300 790 6071 if you have any enquiries regarding your annual licence payment. For instance, callers can ask whether they are entitled to a reduced-fee concessionary licence if they are retired or have a disability. Alternatively, new homeowners or renters may wish to ask for a quote on the standard price for a UK TV licence before discussing whether they would prefer to pay all at once or in monthly direct debit installments. Furthermore, you can ask to cancel your service if you no longer require a licence before asking whether you qualify for a refund for the period of time that you have already paid for.

It is important that you get in touch to order a TV licence if you watch television via online streaming channels or on catch-up services such as the BBC iPlayer as you will still have to pay the UK government the required fee. However, you can use this number to ask how to spread the cost of a licence between other members of your household such as if you live with other students who all watch television.


Reason to have a TV licence

By paying for your TV licence, not only are you helping to fund the BBC which is fully funded by the UK TV licence fee, but you also gain legal permission to view and record other TV channels in the UK including Freeview & terrestrial channels as well as subscription-based services like Sky which you may wish to pay an additional fee for. Examples of popular TV channels that you will need to purchase a TV licence to view include Sky Sports, Sky Atlantic and Sky Movies. Similarly you must pay TV Licensing if you use a Virgin Media TiVo box to stream television programs into your home, even if you only plan to watch terrestrial BBC and ITV channels.


Reporting a Change of Address – 0300 790 6065

You should call TV Licensing on their national telephone number for reporting a change of address 0300 790 6065 if you are moving house and would like to update your licence accordingly. For instance, if you are moving home but have already paid for your TV Licence for the year then you still must inform the agency so that you can legally watch television in a new property.


Calling Costs and Opening Hours

The UK TV Licence call centre operates a 03 contact number meaning that all calls will be charged the same standard per-minute rate as any other local phone made from a mobile or landline even when speaking to a customer service assistant from their UK-wide department. The call centre is available to take calls during the opening hours of 8:30am-6:30pm Monday to Friday and on 8:30am-1pm Saturdays but is closed on Sundays.


TV Licence Phone Numbers

TV Licensing Department UK Contact Numbers Opening Hours
Customer Enquiries 0300 790 6071 8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays
Change of Address 0300 790 6065 8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays
Direct Debit Customers or All-in-One Payments 0300 790 0368 8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays
For Payment Card Customers (Cash Plans) 0300 555 0286 8:30am-6:30pm Monday to Friday, 8:30am-1pm Saturdays


Write to TV Licensing UK

You can also make a written complaint or pay for your TV Licence via cheque when writing to their UK Head Office on the following postal address:

TV Licensing,
DL98 1TL,
United Kingdom.