Call Vision Express on their freephone customer service number 0800 0382 177 to discuss any ongoing offers on glasses and contact lenses, to book a free eye test or to register a formal complaint regarding their products.
Vision Express Customer Services – 0800 0382 177
You can contact the Vision Express customer service department by calling the following freephone number 0800 0382 177 for queries about their free eye tests or for further information about one of their products. For instance, you can use this number for support inserting contact lenses following a consultation at a Vision Express branch. Alternatively, you may be looking for information about the correct glasses type for your prescription, and the cost of ordering a particular designer frame. In addition, callers can use this number to request a repeat prescription and delivery service for their contact lenses. By the same token, you can call Vision Express customer services to amend an online order if you are buying online. If you are concerned about your sight or eye health then you may wish to phone Vision Express customer services to discuss your symptoms before booking an eye test at your closet branch of the opticians. However, if you don’t have the relevant contact details for you nearest Vision Express then you will be able to book an eye test on the this number. Finally, you can call Vision Express to register a complaint if you have received a deficient product or if a representative from one of their Opticians has provided poor customer service.
Call Costs and Contact Hours
As Vision Express operates a 0800 number, all calls will be entirely free of charge when calling from a UK landline or mobile phone. Moreover, the opening hours for their customer service department are 8:30am-7pm Monday to Friday, 9am-5pm Saturdays, and 10am-4pm on Sundays.
Write to the Customer Care Team
If you have been unable to contact Vision Express customer services during their phone line opening hours, then you may prefer to send a letter detailing your written complaint or enquiry and can do so on the following address: firstname.lastname@example.org.